Online Reputation Management

Take control of what people are saying about you online. As part of our suite of digital marketing services, we provide professional online reputation management to our clients, helping them manage the reviews their customers post about them across the internet. There is a plethora of internet sites customers use for reviewing services and products. These include the consumer rating sites such as Yelp, Homestars, Google My Business and Tripadvisor, all the major social media sites and countless other websites, local community sites, and blogs.

Your social media and online reputation management team at Exquison will work hard so that the reviews and ratings, overall, put your business in a favourable light and increase your brand's reputation.

Create and maintain an attractive image of your company online

While it is not possible to directly influence what your customers say about your company, by a carefully designed online testimonial and review collection program, you will be able to control the key messages circulating about your company. The review program we put in place, coupled with systematic monitoring of any ratings and testimonials about your company, will provide several benefits:

  • A greater volume of customer feedback strengthens your Google search engine ranking and online visibility.
  • The reviews received often contain information that helps your team to improve the satisfaction of your customers.
  • The overall positive image reflected in the ratings and reviews boosts your company's reputation.
The marketing agency's manager works on her phone reviewing the online testimonials one of the agency's clients received.

Implement a winning strategy to improve your online reputation

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